Nagoya Station · Train Step-free

NagoyaStationJR

Every JR platform at Nagoya has a lift — but platform 12–13 has no escalator at all.

Is JR at Nagoya Station wheelchair accessible? Yes — every JR platform has a lift, though escalator direction and accessible toilet locations vary by platform — see the platform-by-platform table below.

JR Lines Central Entrance ticket gates at Nagoya Station, with departure boards overhead. — Central EntranceA

JR Lines Central-North Entrance ticket gates at Nagoya Station. — Central-North EntranceB

JR Lines Sakura-dori Entrance ticket gates at Nagoya Station. — Sakura-dori EntranceC

Illustration 01

Where the letters are

SchematicNot to scale

Pinch, scroll-wheel, or the buttons to zoom · drag to pan · double-tap to reset

Schematic step-free floor plan for JR conventional lines at Nagoya Station, with badges for elevators, toilets and coin lockers

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Elevator Toilet, outside gates Toilet, inside gates Coin lockers

Simplified schematic, not the official floor plan — wall and gate positions are approximate. Platform 12–13 (Kansai Line) is the one platform with no escalator at all, lift or stairs only. Coin-locker numbers (1–10) follow the NSK operator’s own numbering, separate from this site’s A–F platform letters below.

JR 02

Step-free guide

Platforms2–13

ElevatorSix lifts, one per platform

Lifts
Six, one per platform groupNot one lift shared across the station
APlatform 2
Tokaido Line, for ToyohashiUp escalator only; down escalator is on platform 3
BPlatforms 3–4
Tokaido Line, both directionsUp and down escalators
CPlatforms 5–6
Tokaido Line, for GifuUp and down escalators
DPlatforms 7–8
Chuo LineUp and down escalators
EPlatforms 10–11
Chuo Line & Kansai LineUp and down escalators
FPlatforms 12–13
Kansai Line: no escalator at allLift or stairs is the only way up; allow extra time

Elevator at the JR Central Entrance (Chuo-guchi), with wheelchair and priority signage. — Elevator at the Central Entrance

Accessible toiletEight locations, Shinkansen included

Toilets
Eight accessible toiletsCounting the Shinkansen side; all have baby seat and ostomate fitting
ANorth Passage
Inside local-line gatesWheelchair-accessible, baby seat, ostomate fitting
Central Passage
Second toilet, inside local-line gatesThe diagram marks both
BShinkansen
Inside Shinkansen gatesSame fittings; only reachable through the Shinkansen barrier; see Shinkansen page
CConcourse
Central Concourse, outside all gatesNear Central Exit (Chuo-guchi); personally checked and photographed below
Also outside
City Bus Terminal, Hirokoji side, Sakura-doriOne each; City Bus Terminal is just outside JR; Sakura-dori one photographed below
Position
Not published in text by JR CentralPositions come from the station’s own diagram, cross-checked on site
Nearby
Lost & FoundOn the North Passage

Toilet near the Sakura-dori Exit

Accessible toilet stall with wheelchair, baby-seat and ostomate pictograms near the Sakura-dori side of Nagoya Station. — Sakura-dori Exit toilet entrance

Personally checked, 16 Sep 2026: the Central Exit (Chuo-guchi) and Umaimon Street toilets below were found on site and match the station’s own diagram (Central Concourse and Umaimon Street). Both have the standard wheelchair, baby-seat and ostomate pictograms.

Toilet near the Central Exit (Chuo-guchi) · swipe for both angles

Accessible toilet with wheelchair, baby-seat and ostomate pictograms near the Central Exit (Chuo-guchi) of Nagoya Station. — Central Exit toilet, angle 1

Accessible toilet with wheelchair, baby-seat and ostomate pictograms near the Central Exit (Chuo-guchi) of Nagoya Station, a second angle. — Central Exit toilet, angle 2

Toilet on Umaimon Street · swipe for both angles

Accessible toilet with wheelchair, baby-seat and ostomate pictograms on Umaimon Street, near the Taikodori side of Nagoya Station. — Umaimon Street toilet, angle 1

Accessible toilet with wheelchair, baby-seat and ostomate pictograms on Umaimon Street, near the Taikodori side of Nagoya Station, a second angle. — Umaimon Street toilet, angle 2

Entrances & exitsSakuradori side

Concourse
Three passages running westNorth, Central and South
Main gates
Central Gate, Central North GateSakuradori side, facing the city; open onto the passages
Meitetsu / Kintetsu
Hirokoji ExitNorth-east corner; the nearest
Aonami Line
Taikodori SouthFar west end
Meet
Gold ClockSakuradori side; best-known meeting point in the station
Ask
Nagoya Tourist InformationCentral Concourse, Sakuradori end
Lockers
Multiple locationsCentral Concourse, near Hirokoji exit; staffed luggage counters at Sakuradori and Taikodori exits

The Gold Clock, a well-known meeting point on the Sakura-dori side of Nagoya Station's central concourse. — The Gold Clock meeting point

Platforms2 to 13

Numbering
Runs west from Sakuradori endPlatforms 1–4 nearest Sakuradori; 12–13 and Shinkansen 14–17 at Taikodori end
Rule
Higher number = longer walk west
Platform 1
Not in useOut of use since October 2019 (construction); numbering starts at 2

Platform by platform
Platform	Line	Elevator	Escalator
2	Tokaido Line · for Toyohashi	Yes	Up only — the down escalator is on platform 3
3–4	Tokaido Line · both directions	Yes	Up and down
5–6	Tokaido Line · for Gifu	Yes	Up and down
7–8	Chuo Line	Yes	Up and down
10–11	Chuo Line · Kansai Line	Yes	Up and down
12–13	Kansai Line	Yes	None
14–17	Shinkansen — its own page	Yes	Up and down

Source · JR Central, Nagoya Station barrier-free information (railway.jr-central.co.jp, official platform-by-platform elevator/escalator and toilet tables) and station plan; Nagoya Station Map (meieki.com), 1F sheet. Checked September 2026.

Getting there 03

On the map

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Nagoya Station · 1 Meieki 1-chome, Nakamura-ku, Nagoya Open in Google Maps

Official site

JR Central Local line timetables

Other lines at Nagoya Station