Nagoya Station · Train Step-free

NagoyaStationShinkansen

A lift to every Shinkansen platform, and up and down escalators on both.

Does the Shinkansen at Nagoya Station have elevators? Yes — every Shinkansen platform has a lift and escalators running both up and down, with an accessible toilet on the concourse.

Shinkansen Tracks North Entrance ticket gates at Nagoya Station. — North GateA

Shinkansen Tracks South Entrance ticket gates at Nagoya Station. — South GateB

Illustration 01

Where the letters are

SchematicNot to scale

1F concourses, with a separate 2F platform inset · pinch, scroll-wheel, or the buttons to zoom · drag to pan · double-tap to reset

Schematic step-free floor plan for the Shinkansen at Nagoya Station: 1F concourses, with a separate 2F platform-access inset, and badges for elevators, toilets and coin lockers

100%

Elevator Toilet, outside gates Toilet, inside gates Coin lockers

Simplified schematic, not the official floor plan — wall and gate positions are approximate. Platforms sit one floor up (2F) from the concourses (1F); the lift on each platform goes to the North Concourse, with stairs and escalators shown separately on the south side.

Shinkansen 02

Step-free guide

Platforms14–17

ElevatorTwo lifts

Lifts
Two, one per platformNot one lift for the whole station; JR Central table confirms lift and up/down escalators on each
APlatform 14–15
Towards TokyoLift, up escalator and down escalator all confirmed
BPlatform 16–17
Towards Kyoto, Shin-Osaka, HakataLift, up escalator and down escalator all confirmed
Gate to train
Usable without a helperJR Central rates the route so, door to door

Accessible toiletFour toilets, at least

Toilets
Accessible, both sides of barrierAlso north and south side inside it; JR Central table confirms baby seat and ostomate fitting
AInside, north
Near platforms 14–15Wheelchair-accessible, baby seat, ostomate fitting; confirmed
Inside, south
Second toilet, South ConcourseOn the platform 14–15/16–17 side; the diagram marks both
BOutside
Central Concourse (JR side)Also wheelchair-accessible, with baby seat and ostomate fitting
Also outside
Umaimon StreetNear Taikodori side; personally checked; see the JR page for the photo
Also
Two more, inside JR local-line gatesSame fittings; see the JR page
Position
Not published in text by JR CentralPositions come from the station’s own diagram; the official floor plan marks them but not clearly enough to describe

Entrances & exitsTaikodori side

Exit
Taikodori Exit, west sideName is on every sign, in Japanese and English
From street
Shinkansen North Gate, South Gate
From JR train
North or South Transfer GateInside the barrier; no need to leave
Meet
Silver ClockOn this side; easy to see across the concourse
Outside
Coin lockers, Esca underground mallJust outside

The Silver Clock meeting point

The Silver Clock, a well-known meeting point on the Taiko-dori side of Nagoya Station, near the Shinkansen gates. — Silver Clock, Taikodori side

Help & informationAsk before you travel

Staff
Will take you to the train
Call
Before the day you travelJR Central tells you which gate is easiest for your platform
Why
Some passages close at certain times of dayThe best gate is not always the same one
JAPAN RAIL PASS
JR Information officeBeside the Shinkansen ticket office
Waiting
Waiting roomInside the gates

Source · JR Central, Nagoya Station barrier-free information (railway.jr-central.co.jp, official platform-by-platform elevator/escalator and toilet tables) and station plan; Nagoya Station Map (meieki.com), 1F sheet. Checked September 2026.

Getting there 03

On the map

Open inGoogle Maps

Nagoya Station · 1 Meieki 1-chome, Nakamura-ku, Nagoya Open in Google Maps

Official site

Shinkansen timetables

Other lines at Nagoya Station